Personal Data Protection
at bonos88
bonos88 respects the privacy of every member. This document explains in detail the types of information we collect, the purposes for which it is used, how we protect it, and your rights as a user of our platform.
Your Privacy is Our Priority
Every step we take in managing members' personal data is carefully designed to ensure lasting security, transparency and trust.
Multi-Layer Data Security
We use 256-bit SSL encryption and multi-layer security protocols to protect all your account information, transactions and sessions from unauthorised access.
No Sharing Without Consent
bonos88 will not sell, rent or share your personal information with any third party without your explicit consent, except as required by law.
Full Access Rights
You have the right to view, update or request deletion of your personal information at any time. Contact our support team to start the data review process.
Secure Data Storage
All data is stored on servers protected by strict access controls. Only authorised staff may access user account information, and every access is recorded.
Controlled Cookie Management
We use cookies only to improve the user experience, such as maintaining your login session and saving language preferences. You can manage cookie settings through your browser.
Marketing Communication Controls
You have the option to stop receiving marketing communications from us at any time through your account settings or by contacting our customer support.
1. Introduction and Scope of Policy
This Privacy Policy is issued by bonos88 ("we", "our platform") and applies to all users who access or use the bonos88.org website and the related services we provide. This policy clearly explains how we collect, process, use, store and protect your personal information in accordance with internationally recognised data privacy principles.
By registering an account or continuing to use bonos88 services, you are considered to have read, understood and agreed to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.
The bonos88 platform only accepts users aged 21 and above. We do not knowingly collect personal information from individuals below the specified age limit.
2. Information We Collect
bonos88 collects various types of personal information to enable us to provide services that are secure, fair and compliant with international licensing requirements. The information we collect can be divided into two main categories:
a) Information You Provide Directly
- Full name as shown on your identity card (MyKad)
- Date of birth for age verification purposes
- Email address and mobile phone number
- E-wallet account information or preferred payment method
- Information submitted during the Know Your Customer (KYC) process
- Deposit and withdrawal history
- Any communications you send to our support team
b) Information Collected Automatically
- IP address and general location information
- Device type, operating system and web browser type
- Session data including pages visited and duration of use
- Session cookies and preference cookies
- Game activity records for security and compliance purposes
3. Purposes for Using Personal Information
We use the information collected solely for legitimate purposes related to the operation of the bonos88 platform. The main purposes for using your personal data are as follows:
- Creating and managing your member account
- Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay and crypto assets, and handling withdrawals
- Verifying your identity to comply with international licensing requirements and prevent fraud
- Providing 24/7 customer support in Malay and English
- Sending important notifications related to your account, transactions and promotions
- Detecting and preventing suspicious activity, fraud or money laundering
- Monitoring usage patterns for responsible gambling and user protection purposes
- Complying with reporting requirements under the international licensing we operate under
- Improving the functionality and overall experience of our platform
4. Legal Basis for Data Processing
bonos88 processes your personal data based on the following grounds recognised at the international level:
- Consent: When you register an account and agree to this Privacy Policy
- Contract fulfilment: To enable us to provide the services you have signed up for
- Legal obligation: To comply with international licensing requirements, anti-money laundering (AML) and Know Your Customer (KYC)
- Legitimate interests: To detect fraud, protect other users and ensure the integrity of the platform
5. Sharing Information with Third Parties
bonos88 does not sell or rent your personal information to any third party for marketing purposes. However, we may share your data with certain parties in limited and controlled circumstances:
a) Payment Service Providers
To process your transactions via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, USDT, BTC and ETH, we need to share the required transaction information with the relevant payment processors. This sharing is limited to only the data that is necessary.
b) Game Software Providers
Game developers providing online slots, live casino and sports games may receive anonymised statistical information for security and fair play compliance purposes.
c) Regulatory Authorities
In certain situations required by law or by the international licensing bodies we operate under, we may be required to disclose certain information to the relevant authorities.
6. Data Storage and Retention Period
bonos88 retains your personal information for as long as it is needed for the purposes stated in this policy or as required by applicable licensing and legal obligations. Generally:
- Active account data is retained for as long as your account remains active
- After account closure, certain records may be retained for the period required for legal compliance and resolution of any disputes
- Financial transaction logs are retained in accordance with international licensing requirements
- Anonymised analytical data may be retained for a longer period for platform statistics purposes
7. Use of Cookies and Tracking Technologies
The bonos88 website uses cookies and similar tracking technologies to improve the user experience and ensure the platform's technical functions run smoothly. The types of cookies we use include:
- Session cookies: Required to maintain your login session while using the platform
- Preference cookies: Store your language settings and display preferences
- Analytics cookies: Help us understand how users interact with the website for improvement purposes
- Security cookies: Used to detect suspicious activity and protect your account
You can manage or disable cookies through your web browser settings. However, some platform functions may not work fully if essential cookies are disabled.
8. Your Rights as a User
bonos88 recognises and respects your rights regarding your personal data. You have the right to:
- Right of access: Request a copy of the personal information we hold about you
- Right of rectification: Request that we update information that is inaccurate or outdated
- Right of erasure: In certain circumstances, request that we delete your personal information
- Right to restrict processing: Request that we limit how we use your data in certain circumstances
- Right to object: Object to the processing of your data for direct marketing purposes
- Right to withdraw consent: Withdraw consent you have previously given at any time
To exercise any of the above rights, please contact our customer support team via 24/7 live chat or email at [email protected].
9. Information Security
bonos88 implements reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, alteration or unintended disclosure. These measures include:
- 256-bit SSL data encryption on all communications between your device and our servers
- Use of firewalls and intrusion detection systems
- Role-based access controls for internal staff
- Regular security audits by our technical team
- Two-factor authentication (2FA) available for users who wish to add an extra layer of security
Although we take comprehensive measures, no data storage system or transmission over the internet can be guaranteed 100% secure. We encourage you to keep your account password confidential and not share it with anyone.
10. Links to External Websites
The bonos88 website does not contain links to external websites. We only provide content and navigation to internal pages within our own platform. This is part of our commitment to ensuring a safe and controlled experience for every user.
11. Changes to the Privacy Policy
bonos88 reserves the right to update or amend this Privacy Policy from time to time in line with legal developments, licensing requirements or changes in our platform's operations. Any significant changes will be communicated to members via email or in-account notifications.
Continued use of our platform after any changes take effect is considered acceptance of the updated version of the Privacy Policy. The latest update date will always be displayed at the top of this document.
12. Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact our team:
- Live chat: Available 24/7 in Malay and English via the bonos88 platform
- E-mail: [email protected]
We aim to respond to all privacy-related enquiries in a timely manner and will provide a clear, informative response to every complaint received.
Join the bonos88 Community Today
Register your account and enjoy a 120% first deposit bonus of up to RM1,500. Your privacy is always protected throughout your time with us.
For users aged 21 and above only. Bet responsibly.